Browsing Tag

Customer Service

The Uncommon Life

24 Hour Customer Service!

November 21, 2011

It’s official–the Holiday Season is here. For you, that means it’s time to stock up on Turkey Day side-dishes, make out a list for Santa, and spend some quality time with the family. For us, it means making the switch to 24 hour customer service.

Our customer service rep, Stapleton the Staple Wrangler, was up all night guzzling coffee and helping customers find great gifts. If you need assistance, even in the dead of night, give us a call at 1.888.365.0056, email help (at) uncommongoods (dot) com, or try the live chat feature on our website.

Stapleton has some long nights ahead of him, but luckily, he loves knowing that he’s helping provide a great customer service experience. Our reclaimed steel friend and the rest of the CS team will be available 24 hours now through Dec. 24!

The Uncommon Life

UncommonGoods at the Theater

April 15, 2011

Last night we went to see our coworkers, Laura Frost and Norma Medina, who were part of a product of What My Momma Told Me (and other things I’ve learned.)


Jen & Heather were shocked and amazed.


Niles was contemplative while Emma was delighted.


Cassie, Billy and Paul were just filled with emotions.

Laura and Norma, both in our customer service team, but on a great show at The Tank with their group SHOP, a nonprofit group for performing artists in New York City.

Wish we could bring you pics of them on stage, but alas, no flash photography was permitted!

You’ll just have to take our word for it. The show was uncommonly awesome.